Frequently Asked Question

We proudly serve a wide range of communities in Washington, including Auburn, Maple Valley, Covington, Lake Tapps, Enumclaw, Buckley, and Bonney Lake. Our team is dedicated to delivering high-quality cleaning services to every home within these locations. If you are not sure whether we cover your neighborhood, you can contact us and we will be happy to confirm availability.

You do not need to be home during your cleaning appointment. Many clients choose to leave access instructions so they can return to a clean and refreshed home. Whether you decide to stay or step out, we prioritize your comfort and peace of mind at all times.

Yes, we bring our own cleaning supplies and equipment for every appointment. This allows us to maintain consistent quality and use safe, effective products in your home. If you prefer that we use your personal cleaning items, you can simply let us know and we will follow your preference.

The length of a cleaning appointment depends on the size of your home and the type of service you request. Standard cleanings usually take a few hours, while deep cleaning or move in and move out services can take longer. Our team works efficiently while making sure every area is cleaned properly.

Same-day and next-day appointments may be available, depending on our current schedule. We recommend reaching out to us as early as possible if you need a fast appointment. We do our best to accommodate urgent requests whenever we can.

Deep cleaning includes a very thorough top-to-bottom refresh of your entire home. This service focuses on areas that are often missed during regular cleanings, such as baseboards, appliances, corners, and high-touch surfaces. It is designed to leave your home looking noticeably brighter, fresher, and healthier.

You only need to do light preparation before your cleaning appointment. We recommend picking up personal items so our cleaners can easily access surfaces and floors. If you have specific instructions or priority areas, you can share them with us and we will follow them closely.

Yes, every cleaner goes through a detailed background check before joining our team. Your safety and comfort are very important to us, and we only work with trusted and reliable professionals. You can feel confident knowing your home is in caring and responsible hands.

Yes, we offer recurring cleaning plans that include weekly, bi-weekly, and monthly options. These plans help keep your home consistently clean without the need to schedule each visit. Many clients enjoy the convenience and long-term benefits of having a maintained and orderly home.

We accept several forms of payment to make the process simple for you. If you want to confirm a specific payment option, you can contact us directly and we will be happy to assist you.